Thank you Smith, for sending me the link for the download for the software, digitial photo viewer key chain. I downloaded it sucessfully. Now I am following instructions on how to start it and it keeps telling me that: USB driver does not recognize: suggestion: try reconnecting the device, done that, If still does not recognize it, replace device.I plug in device and put it on update, then click on software and I get the above message. I tried all '5' USB ports on my puter. Does that mean that the viewer is defective? Or am I doing something wrong?

Sheet3 Sheet2 Item List as of March 5, 2010 10' x 15' Printer Stand Particle Brd 20' 28' 30 Lt. Gray Tall/ 1 Shelf 1 Cabinet Binder, Poly Fiber Clear/Blue. Memories go mobile. Bring along all your favorite photos as easily as you carry your car keys with this digital photo viewer key chain. Easy to load. Just use the included software to download up to 60 digital images from your PC. The software even helps you crop the photos to fit attractively in the viewer. Simple to use.

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